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Japan: Fukuoka (Fukuoka), Kansai (Osaka), Narita (Tokyo), Haneda (Tokyo).

International flights: Noi Bai (Hanoi), Tan Son Nhat (Ho Chi Minh City).

Domestic flights: Cat Bi (Hai Phong), Cam Ranh (Nha Trang), Da Nang (Da Nang City), Noi Bai (Hanoi), Tan Son Nhat (Ho Chi Minh City), Vinh (Vinh).

The airports that accept kiosk check-in for flights operated by Vietnam Airlines include:.

Passengers requesting special services (except for special meal service).

Groups of more than 4 people for domestic flights or booking as group passengers for international flights.

Passengers who are banned from flying or need to have their card authentication information checked.

Passengers traveling with children under the age of two.

Kiosk check-in do not apply to the following passengers:.

Passengers are advised to prepare and bring all necessary documents for the entire journey. Check-in timeįor domestic flights, kiosk check-in is available between 24 hours and 45 minutes prior to departure, and between 24 hours and 60 minutes prior to departure for international flights. Please check in at the airport's check-in counter or drop-off counter if you have checked baggage. Passengers without checked baggages can go directly to immigration/security area after self-checking in.

Step 3: Select the passenger to be checked in.

Step 2: Enter the booking reference, e-ticket number, or frequent flyer number (if the passengers has provided the membership card number when booking).

Passengers can check-in quickly through the following 5 steps: With kiosk check-in, passengers can actively select their seats, rapidly finish the self check-in process, and obtain their boarding pass there.

In case of check-in cancellation, please contact our Customer Care Center at phone number 19001100 or email to If there are multiple e-tickets for the same itinerary in the same PNR, please check in at the airport.

If a booking has more than 9 passengers, please check-in online multiple times for passengers in the same booking reference. Check-in can be proceeded each time for a maximum of 9 passengers.Passengers traveling on flights operated by other airlines (except for airlines belonging to Vietnam Airlines Group including Vasco and Pacific Airlines).Passengers traveling with children under the age of two.Passengers requesting special services (except for special meal services).Online check-in is not available for the following passengers:.Please find out more information at Airports that allow online check-in section. Online check-in is only accepted at certain domestic and international airports.Please be at our check-in counters before closing time. For international flights, whether having checked baggage or not, passengers are required to present their boarding passes and other identification documents at airport check-in counters.If having checked baggage, passengers go to the baggage check-in counter or check-in counter at the airport.If not having checked baggage, passengers go directly to the immigration/security area.For domestic flights, passengers note the following information:.Passengers check-in online for their flights from 24 hours to 1 hour before the scheduled departure time.

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Receive a boarding pass via email or download to mobile.Step 5: Receive boarding pass by one of these methods:.

Step 3: Enter passport information (if required by destination country).Booking reference or frequent flyer card number or e-ticket number.Step 1: Enter required information including:.

Passengers with valid tickets and confirmed seats can check-in their flights by accessing Check-in section on Vietnam Airlines’ website or mobile app. Online check-in is available on domestic and international flights operated by Vietnam Airlines Group including Vietnam Airlines, Pacific Airlines and Vasco. Your experience of flying with Vietnam Airlines has become more convenient than ever. With online check-in, passengers are no longer tired of queuing at the airport.